Privacy Policy
Last updated: December 2024
1. Introduction
Domendomen ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.domendomen.com.
This policy complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. By using our website, you consent to the data practices described in this policy.
2. Information We Collect
2.1 Personal Information
We may collect the following types of personal information:
- Name and contact information (email address, postal address)
- Age verification information
- IP address and device information
- Website usage data and analytics
- Communication preferences
- Any information you voluntarily provide in reviews or contact forms
2.2 Automatically Collected Information
We automatically collect certain information when you visit our website:
- Browser type and version
- Operating system
- Pages visited and time spent on pages
- Referring website
- Cookies and similar tracking technologies
3. How We Use Your Information
We use your personal information for the following purposes:
- Age Verification: To ensure compliance with UK gambling regulations
- Website Functionality: To provide and improve our services
- Communication: To respond to your inquiries and provide customer support
- Analytics: To understand how our website is used and improve user experience
- Legal Compliance: To comply with applicable laws and regulations
- Marketing: To send you relevant information about our services (with your consent)
4. Legal Basis for Processing
Under UK GDPR, we process your personal data based on the following legal grounds:
- Consent: When you have given clear consent for us to process your data
- Legitimate Interest: For website analytics and improvement
- Legal Obligation: To comply with UK gambling and age verification laws
- Contract Performance: To provide the services you have requested
5. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: With trusted third-party service providers who assist us in operating our website
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- Consent: When you have given explicit consent to share your information
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- SSL encryption for data transmission
- Secure servers and databases
- Regular security assessments
- Access controls and authentication
- Staff training on data protection
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:
- Age verification data: Retained for legal compliance purposes
- Website analytics data: Retained for up to 26 months
- Contact information: Retained until you request deletion
- Review data: Retained for as long as the review remains published
8. Your Rights Under UK GDPR
You have the following rights regarding your personal data:
- Right of Access: Request copies of your personal data
- Right to Rectification: Request correction of inaccurate data
- Right to Erasure: Request deletion of your personal data
- Right to Restrict Processing: Request limitation of data processing
- Right to Data Portability: Request transfer of your data
- Right to Object: Object to processing based on legitimate interests
- Rights Related to Automated Decision Making: Request human review of automated decisions
9. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience. For detailed information about our cookie practices, please see our Cookie Policy.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
11. International Data Transfers
If we transfer your personal data outside the UK, we ensure appropriate safeguards are in place to protect your information in accordance with UK GDPR requirements.
12. Children's Privacy
Our website is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal data from a child under 18, we will take steps to delete such information.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.
14. Contact Information
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Email: privacy@domendomen.com
- Address: Domendomen Ltd, [Address], United Kingdom
- Phone: [Phone Number]
15. Data Protection Officer
For data protection inquiries, you can contact our Data Protection Officer at:
- Email: dpo@domendomen.com
- Address: Data Protection Officer, Domendomen Ltd, [Address], United Kingdom
16. Complaints
If you are not satisfied with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):
- Website: https://ico.org.uk
- Phone: 0303 123 1113
- Address: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF
Responsible Gaming
We are committed to promoting responsible gambling. If you feel you may have a gambling problem, please seek help.